Move from pilot to production

A practical working guide from AIStrategy.gr.

Define the service owner

Assign accountability for performance, incidents, access and operating cost. Identify the team responsible after the pilot ends.

Validate in real conditions

Evaluate representative workloads, edge cases, user behaviour and fallback procedures. Keep the baseline and evaluation set versioned.

Monitor and respond

Track quality, drift, costs and overrides. Define escalation thresholds, incident logging and rollback procedures.

Scale deliberately

Expand by cohort, review outcomes at each stage and train users. Retire workflows that do not sustain the intended benefit.