10 cases / Greece and the world

What works. What went wrong. What to learn.

Real examples, explained without jargon. Read what changed, what the evidence supports and what you could try in your own organisation.

TITAN
TITAN

2024–2025

TITAN

Catch equipment problems earlier and help a cement plant use less energy.

What happened and what to learn ↗
Alpha Bank · Copilot
Contextual photograph · Unsplash

25 July 2025

Alpha Bank · Copilot

Help staff write, summarise and prepare everyday work faster.

What happened and what to learn ↗
National Bank of Greece
Contextual photograph · Unsplash

2024

National Bank of Greece

Read information from documents so staff do less copying and checking.

What happened and what to learn ↗
Augmenta / CNH
Contextual photograph · Unsplash

13 March 2023

Augmenta / CNH

Use cameras to help farm machinery apply inputs where they are needed.

What happened and what to learn ↗
DeepSea & Nabtesco
Mudassir Ali / Pexels

4 April 2025

DeepSea & Nabtesco

Help a ship keep a more efficient operating pattern and use less fuel.

What happened and what to learn ↗
Google DeepMind · cooling
Contextual photograph · Unsplash

20 July 2016

Google DeepMind · cooling

Help cooling equipment use less energy while keeping a data centre within operating limits.

What happened and what to learn ↗
UK Civil Service · Copilot
Contextual photograph · Unsplash

2 June 2025

UK Civil Service · Copilot

Test whether everyday writing and administration become easier for public employees.

What happened and what to learn ↗
Customer support · field study
Contextual photograph · Unsplash

2025 published study

Customer support · field study

Give customer-service staff suggestions while they remain responsible for the conversation.

What happened and what to learn ↗
Zillow Offers · lessons from a closure
Contextual photograph · Unsplash

2 November 2021

Zillow Offers · lessons from a closure

What happens when uncertain forecasts are used to make expensive commitments?

What happened and what to learn ↗
Hospital warning system · external evaluation
Contextual photograph · Unsplash

2021 study of a particular model version

Hospital warning system · external evaluation

A widely used system still needs to be tested where it will be used.

What happened and what to learn ↗