10 cases / Greece and the world
What works. What went wrong. What to learn.
Real examples, explained without jargon. Read what changed, what the evidence supports and what you could try in your own organisation.

2024–2025
TITAN
Catch equipment problems earlier and help a cement plant use less energy.
What happened and what to learn ↗
25 July 2025
Alpha Bank · Copilot
Help staff write, summarise and prepare everyday work faster.
What happened and what to learn ↗
2024
National Bank of Greece
Read information from documents so staff do less copying and checking.
What happened and what to learn ↗
13 March 2023
Augmenta / CNH
Use cameras to help farm machinery apply inputs where they are needed.
What happened and what to learn ↗
4 April 2025
DeepSea & Nabtesco
Help a ship keep a more efficient operating pattern and use less fuel.
What happened and what to learn ↗
20 July 2016
Google DeepMind · cooling
Help cooling equipment use less energy while keeping a data centre within operating limits.
What happened and what to learn ↗
2 June 2025
UK Civil Service · Copilot
Test whether everyday writing and administration become easier for public employees.
What happened and what to learn ↗
2025 published study
Customer support · field study
Give customer-service staff suggestions while they remain responsible for the conversation.
What happened and what to learn ↗
2 November 2021
Zillow Offers · lessons from a closure
What happens when uncertain forecasts are used to make expensive commitments?
What happened and what to learn ↗
2021 study of a particular model version
Hospital warning system · external evaluation
A widely used system still needs to be tested where it will be used.
What happened and what to learn ↗